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Returns & Exchanges

How do I return an item?

Please contact us before shipping back a return.

We can be reached at: support@stageideas.com.

Return Policy:

We allow 30 days for unopened/undamaged/unused items to be returned for full refund. We want you to be satisfied with any STAGE product you purchase, so please contact us if you have ANY issue.

Exchange Policy:

If you are not happy with your purchase or purchased the wrong item, we will exchange the item for you. This can be done via store credit for the purchase amount of the original item.

STAGE Warranty Policy: 

All warranty claims must be approved by our customer service team.  Contact customer service in advance before shipping a warranty claim to us.  STAGE will not cover the cost of shipping the warranty claim to us, but will cover the cost of shipping the product back.  If a warranty claim is approved STAGE will replace or repair the product at no cost.

STAGE Paddles Warranty Policy:

STAGE provides a one year warranty against manufacturer defects in material and workmanship .  This warranty applies to only the original purchaser and does not cover damage caused from normal wear and tear, accident,  or abuse.  Contact customer service at support@stageideas.com for warranty claims.

 

STAGEwear Warranty Policy:

STAGE provides a one year warranty against manufacturer defects in material and workmanship on all STAGEwear (gloves, facemasks, balaclavas, neckwarmers).  This warranty applies to only the original purchaser and does not cover damage caused from normal wear and tear, accident, or abuse.  Contact customer service at support@stageideas.com for warranty claims.

STAGE Goggle Warranty Policy:

STAGE provides a two year warranty against manufacturer defects in material and workmanship.  This warranty applies to only the original purchaser and does not cover damage caused from normal wear and tear, accident, abuse, scratches on lens, improper storage, improper cleaning, wiping lens without included goggle cloth, chemicals.  Contact customer service at support@stageideas.com for warranty claims.

STAGE Bag Warranty Policy:

STAGE provides a one year warranty against manufacturer defects in material and workmanship.  This warranty applies to only  the original purchaser and does not cover damage from normal wear and tear, accident, abuse, or the normal breakdown of materials.   Luggage damage incurred during airline handling is not covered under warranty, please place all these claims directly with the airline.  Contact customer service at support@stageideas.com for warranty claims.

Love Your Lens Policy

We want you to love your STAGE Stunt Lenses. We offer a 90 day period for you to fall in love with you lens. If the relationship doesn't work out, you can exchange your lens for another lens of equal or lesser value.